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My account

What if I forget my password?

When signing in on the app, tap ‘forgot password’ and type in your university email address. If you have an account with us, we will send you an email to reset your password.

How do I change my username?

Once you have set up your account and chosen a username, this cannot be changed. However you can change your display name by going onto your profile and tapping the pencil in the top left corner of the screen.

How do I personalise my Hazaar?

You can manage your preferences so that your Hazaar experience is tailored to you. Simply go to settings on the profile page of the app, and tap ‘edit profile.’

I’m locked out of my account, what do I do?

Please email us at and we will do our best to resolve the issue.

How do I close my account?

Still got a question?

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