Technical issues

Technical issues

What do I do if something on the app doesn’t work?

  • Close the app completely (even in the background) and reopen and try again.
  • Make sure you are running the latest version of the app by visiting the app store for your device and upgrading if necessary.
  • If the problem still persists, please contact hello@justhazaar.com or DM us on Instagram and we will do our best to resolve the issue.

I found a bug!

We love bugs, please send us an email hello@justhazaar.com or drop us a DM on Instagram and let us know what issues you are facing.

Please include:

  • If your phone is an iPhone or an Android
  • What version of the app you are running (check your app store, make sure you are running the latest version)
  • Take a screenshot of the issue or a video if you can
  • Provide details of what you were trying to do on the app when the issue happened

Thanks so much!